Shipping policy

At Hayat Zeina, we are committed to delivering your orders quickly, safely, and efficiently across the Kingdom of Saudi Arabia (KSA).

Free Shipping

We proudly offer FREE shipping on all orders across Saudi Arabia with no minimum purchase required.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times within KSA are:

• Major Cities: 2–5 business days

• Remote Areas: 5–8 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or high order volumes.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with tracking details so you can monitor your shipment status.

Delivery Issues

Please ensure that your shipping address and contact information are accurate when placing an order. Hayat Zeina is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or if you do not receive your order within the expected timeframe, please contact us as soon as possible at:

Email: salman.40984@gmail.com

We will do our best to resolve the issue promptly.

Contact Us

For any shipping-related questions or support, feel free to contact us at:

Email: salman.40984@gmail.com